Sears Outlet Reviews

Searsoutlet.com, now known as American Freight, is a discount retailer selling quality furniture, mattresses, and home appliances at everyday low prices. The store offers a wide range of products from appliances, tools, clothing, to mattresses. Customers can choose from new, discontinued, scratch and dent, out of carton, refurbished and reconditioned appliances for sale at 25-70% off the manufacturer's suggested retail price. The store provides both in-store and online access to new, one-of-a-kind, out-of-carton, discontinued, obsolete, used, reconditioned, overstocked, and scratch-and-dented merchandise at a discounted price. The store is known for its low, easy payments and same-day delivery is available on all in-stock items. Despite the lack of specific price details, it's clear that the store aims to provide quality items at inexpensive, everyday low prices, and new bargains every week.

The Return Policy for SearsOutlet is as follows:

Most products can be returned in new condition, with the original packaging (including accessories, manuals and parts) along with your receipt. After the return period, or if the item has been used, the manufacturer’s warranty may apply. Refunds will be issued in the same form as the original method of payment. With a gift receipt, items will either be exchanged or refunded in the form of a gift card. Identification may be required.

For Shop Your Way Members, purchases without delivery or installation can be returned within 45 days. For non-members, the return period is 30 days. Shipped returns will deduct applicable shipping charges from your refund, unless the return is a result of an error. Purchases with delivery or installation have a return time period of 30 days from the date of delivery or installation. You have 3 days to notify of any damages. Cancellation, restocking and delivery pick up fees may apply.

For purchases in Mattresses, returns must be undamaged, unsoiled and free of stains or infestations. All law tags must be attached. If you choose an upgraded model for replacement, any increase in price will be your responsibility. The return period begins from the date of delivery. Mattresses must be in use for 30 nights before being eligible for a comfort return. After the 30 nights, you can request a one-time comfort return. Where permitted by law, a pick up fee will be charged for the delivery team to pick up the mattress or foundation from its location and a 15% cancellation or 15% return fee will apply. You have 3 days to notify of any damages.

There are also some exceptions and other terms that apply to both Shop Your Way members and non-members. For example, delivered furniture and indoor upholstered furniture must be returned within 7 days of purchase. Certified Cell Phones are not included in the standard Sears return policy. Certified cell phones are pre-owned items sold with a 30-Day Limited Warranty provided by Certified Cell that covers manufacturer defects. The Certified Cell Limited Warranty does not cover visible physical damage, defects caused by physical or water damage, or damage due to consumer misuse.

Please note that this information is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official SearsOutlet website or contact their customer service directly.

Sears Hometown and Outlet Stores Inc. was an American retail company that sold home appliances, lawn & garden equipment, apparel, mattresses, sporting goods, & tools. The company had four subsidiary store formats: Sears Hometown, Sears Outlet, Sears Hardware and Appliance, and Sears Home Appliance Showrooms. The company was a spin-off from Sears Holdings in 2012. By May 2019, Sears Hometown and Outlet Stores & its independent dealers & franchisees operated a total of 639 stores across 49 states as well as in Puerto Rico & Bermuda. On June 3, 2019, it was announced that Transform Holdco would acquire Sears Hometown and Outlet Stores. As per the deal, Sears Hometown needed to divest its Sears Outlet division to gain approval. The company ceased to exist on October 23, 2019, when Franchise Group acquired the Sears Outlet division and Transform Holdco acquired the rest of the company. The company's former subsidiary, Sears Hometown remained in business as an American retail brand of hardware and appliance stores and a Transform Holdco subsidiary with most stores being locally owned and operated franchises.

Searsoutlet.com offers a Sears Credit Card as a payment option. Customers can manage their Sears credit card account online at any time. They can also submit an application for a Sears credit card. Once enrolled, customers can make an online payment. If a bank account is used for the first time, the available line of credit equal to the payment may be held for up to 3 business days. Customers can only make one online payment per day. They may schedule future payments as far as 45 days in the future. If a scheduled payment exceeds the current balance at the time of execution, the scheduled payment amount will be reduced to the amount of the current balance. The payment cutoff time for online bill and phone payments is midnight ET. Any payment made on a weekend or holiday will be applied as of the day it is made, but it will not be posted until the next business day. There may be a delay between the time the payment is posted and the amount of available credit is updated. If any electronic payment is returned unpaid by the financial institution for any reason, a returned payment fee may be charged. Subsequent scheduled payments may also be canceled. By authorizing online bill pay, customers authorize Citibank, N.A. to initiate an electronic payment from their bank account. This authority is for the Sears Card® account and is to remain in effect until canceled in writing by Citibank, N.A., the financial institution, or the customer.